Electron GPS CT-24-D4F Manual de usuario descargar pdf (Pagina 10)

Troubleshooting

Problem: No Red or Blue LED’s lit on CT-

24 and no GPS reports received.

Possible Causes and Solutions:

1) CT-24 Turned Off.

o Set Power switch to ON.

2) Battery Discharged.

o Re-charge or replace battery.

3) CT-24 has poor GPS/GSM signals.

o Place CT-24 in location with good

GPS and GSM coverage.

o Check if SIM card is installed and

secured with tape under battery.

4) Faulty CT-24

o Return to GPSAnyPlace Authorized

Distributor for warranty repair.

Problem: Red and Blue LED’s lit on CT-

24, but no GPS reports received.

Possible Causes and Solutions:

1) Problems with GPS Tracking

Service

o Contact GPSAnyPlace Tech Support

to check if the wireless GPRS data

SIM card is activated and properly

configured.

o Contact GPSAnyPlace Tech Support

to check if GPS reports are being

received from the CT-24 at the GPS

tracking server. Check for any

network outages with the wireless

carrier.

2) GSM SIM card not authorized to

operate in International data

‘Roaming’ mode.

o Contact GPSAnyPlace Tech Support

for a replacement SIM card which

supports Int’l data GPRS roaming.

3) The SIM card is authorized for

International GPRS data roaming,

but the selected GSM carrier does

not support GPRS.

o Contact GPSAnyPlace Tech Support

to remotely select an alternate

GSM carrier that supports GPRS.

o Contact GPSAnyPlace Tech Support

to change the CT-24 to SMS mode.

You might have to change the GPS

report interval to avoid large

international roaming SMS charges.

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